7.5. Business etiquette

What to wear for the job interview and to work? How to behave during business meetings? Why is it important to know and to follow the rules of business etiquette?

The aim – to give information and develope new skills regarding business etiquette.



  1. Lecture
  2. Role play – communication by phone, recording and analyses of the phone conversation.
  3. Work with the books and internet resources regarding business etiquette.


  • L.Dubkevičš, I.Ķesters “Saskarsme. Lietiškā etiķete”, Jumava, 2003
  • I.Ķestere “Lietiškā etiķete”, Zvaigzne ABC, 2007
  • D.Fosters “Lietišķā etiķete Eiropā”, Zvaigzne ABC, 2005
  • A.Odiņa “Labas uzvedības grāmata”, Zelta grauds, 2014
  • A.Odiņa “Lietišķās un oficiālās uzvedības grāmata”, Zelta grauds, 2011